uBreakiFix - Phone and Computer Repair

Normally they provide good service, but they gotta get their act together. Wouldn't answer the phone yesterday. After multiple calls, finally got somebody online. So I wanted to come in and have been looking at my camera lens which was cracked on the Samsung. I said it's tomorrow at 2 0k. They said yes, so I drove 40 miles today to go down there and the tech says Oh, we're not taking any new phones right now. They're gonna remodel the place. I just found out today. Communicate people we're busy And have other things we need to do.

- Preston Westmoreland

Zero would be my rating if that was an option. No one contacted me for over 8 weeks. Then when I went in they said it was irreparable and never bothered to tell me. In the meantime, I missed many sales on items while I waited

- Maria McFadden

Dropped my PS5 off for a cleaning. Due to misunderstanding with the first rep it would've been there waiting to be diagnosed until Saturday. Called and spoke with Ryan, he apologized and offered the cleaning service for $49 (what I originally thought I was getting) and had it done and called me within a few hours. I'm thankful for your great customer service and good work!

- Jason McDonald

Took my Xbox series X in to have its HDMI port replaced, got my XBOX back and while the port works, the Xbox now “overheats” and won’t let me play any installed games without crashing immediately upon reaching any Title Screen. At this point I’m just going to trade it in for parts and buy a new one WITH warranty this time, rather than deal with potentially more problems, as I have read about others having recurring issues. Not happy

- Andrew Jansick

I accidentally dropped my ipod touch. The screen shattered. I was devastated. I took it to ubreakifix. I wasn't treated like a random customer. We had a lovely conversation upon drop-offand pick up. I will definitely go back for future fixes.

- Brooke