Argosy West Computers

Great service! They fixed my mac and got it back to me in a timely manner. Really appreciate these guys and will definitely be returning in the future if I need more computer work done! Thank you again!!

- Kristen Martin

After Geek Squad left my 3-year-old iMac, which was worse than I originally called them in for, I reached out to Apple, and they informed me of this place as an authorized Apple service provider. I left my iMac with Tony at Argosy, who was respectful and explained how to repair my pc. The next day, I received a message that my computer was ready for me and mentioned that when I came in, I would need my Apple ID to ensure everything was working for me. I showed up the next day, and a guy was there, but not Tony. As Tony mentioned, I asked him about checking my computer and setting it up. The guy told me I could take it home and do it there. I tried to explain my situation, and again, the guy said I could take it home and do it there as he said it would take me hours of sitting here. I told him I was prepared to sit around to fix this pc as I have had it under repair for over two weeks. I asked if he would please let me set it up there, then he said (in a rude tone) go to the computer and turn it on; you should know how to do that (rude). After that, I asked which WiFi was theirs so I could log on. He babbled (rude) about how we were not supposed to give out our WiFi password. After a few continued rude words (attitude), he did come over and kinda shouted out the password. I felt uncomfortable with how he kept speaking to me rudely and repeating himself, making me uneasy. After attempting to explain and his consistent disruptions, I got fed up with the way he raised his voice at me; I decided to take my computer and get out. At this time, I took out my phone and recorded the rest of our conversation. OMG! I had never been so badly treated by anyone, anywhere, like him! I called the next day to speak with Tony (I think he is the owner), and I explained the rudeness of this employee. Tony did not say a word, no apologies or any explanation. I am VERY DISAPPOINTED by how I was treated. I guess it’s no biggie because I came in as an Apple warranty service, so I am no loss to them. Argosy is the only Apple service provider in our area. There’s an opportunity for someone here to start their PC repair as an Authorized Apple service provider. I DO NOT RECOMMEND ARGOSY WEST COMPUTERS (poor customer service!) and GEEK SQUAD (for Apple devices).

- Betty P

I had hip surgery last month. Not able to bring in my ancient lap top ERNIE WAS HERE TODAY. We enjoyed his explanations here at our home as quickly fixed all the bugs in this laptop. He explained what and how he was correcting --and in an hour this lap top worked like a dream David Hollenbeck

- David Hollenbeck

Absolutely awesome service. Had a 2018 MacBook Pro that restarted every 2 minutes. The problem turned out to be bad RAM that was soldered to the board and couldn’t be fixed (the part was as much as a new machine). I bought a new laptop and they were able to rescue ALL the data (that I failed to back up properly). Lifesavers! HIGHLY RECOMMEND!

- Bob Cusick

We can't thank you enough for the expert computer hardware repair! From helping us diagnose the issue, to getting it fixed without a hitch - we are incredibly impressed with your service. For anyone needing repairs or maintenance on their tech setup, there's no one better than this incredible team of technicians!

- Mohamed Rilwan