PC Simplicity

Let me start this review by saying, this is the company that taught me how to how to complete a credit card chargeback. I dropped off my wife's pc on the 5th of march, There was no tech there, I tell them the problem with my computer. I got one update when he returned to work. I called again on 12th at 2pm, there was no tech there, but was told I'd get a call back. 24hours later, no returned call, I go to the shop, there was no tech there. I call no answer, (which is pretty common.) I call an hour later asking to pick up my computer l'm no longer interested in their services, this is how I get my computer. Essentially I paid $75 (or so they thought.) to have them tell me what I told them upon drop off and then to receive my computer in worse shape than when I dropped it off. Their google reviews also show that this may very well be a new underhanded company using the name of an older established company.

- James Andersen

I recently came in here to get a custom pc built and my God if you're in the area, these two will not disappoint, everything I requested was delivered and works amazing, if I did have to say anything bad it would be the prices, average you're looking at $115 for each hour spent working on it, fair warning it's a bit pricey, but insanely worth it.

- Jack Russell

A couple of years ago, from a a referral from pc Works, I used them with the other management and was impressed then. When I had an issue I contacted pc Works again because I thought they started seeing local customers again. Their receptionists gave me a couple other companies instead of PC Simplicity. I asked about the reason, she indicated they were under new management. Because of the difficulty with the pc Works referrals. I decided to try PC Simplicity again. I want other people to know that I was very impressed with their service. The communications were easy. Then when I got home I was expected time to create set ups, etc. This did not happen. I will definitely use their service in the future and will refer others.

- Lu Bullock

the couple of times I needed help with our computer, they solved the problem quicky. Won't thinking of bringing our computer anywhere else. Keep up the great work

- tom fatigate

This was once a thriving business with incredible customer service and work. However with KC passing and the hostile takeover by the current owner, a former POS employee, the only good remaining employees were forced to leave or did so to keep their morals. The low down scum running/owning this place is incompetent and enjoys swindling the customers. BEWARE!!!

- Tina