Phone Doctor 59

Completely shady work they do here.... My fiancé took his iPhone here with a broken screen hoping to get it fixed. These people completely gutted his phone. The screen they used to replace it didn't even last up to 24hrs screen went black took it back supposed lay replaced the screen which I doubt..we woke up to we believe the battery swollen or something along those lines for the screen to pop out and shatter on its own. Upon pickup the "manager" tested it for him showing him it worked not even a half a mile away from the store the phone started to spazz completely doing things on its own the cameras didn't work he was having messages pop up about a display screen being not genuine which we understand but for the camera to come back the same way is not ok. Which is very concerning because in no way were these people supposed to touch his camera. He also uses that phone for work which requires him to have a good camera he purchased this exact phone for the good fish eye lense which the camera starts at 2x zoom for some reason now and the .5 wide angle is no longer a feature. My fiancé made it VERY CLEAR that his screen was broken and these men agreed that this was the initial issue coming in and charged him 200$ for the fix all together. Myfiancé tried to go back and get a refund or to even talk to someone who can explain why his iPhone camera is missing but after continuously trying to talk to these men they keep ignoring him. DO NOT GO HERE. This company is stealing peoples Apple products and selling them for their own profit. This company will be hearing from a lawyer pretty soon. Hope this saves anyone from coming here ever. (these guys literally can not look him in the eye they look us in the face and immediately look away but down at the floor and they will not look us in the face they're hiding something... also the technicians that work there continue to say I'm just a worker here man I don't have a say in what happens.. I asked so if the boss comes over and says oh yeah that's a good camera selling for a good tag pull it do you just do the customer dirty and steal?) we went in on the 12th they attempted to fix it the next day the 13th he could not make the phone work in front of us but yet kept blaming it on me that it's my fault because I broke it in the first place but why was it working completely fine for 3 months like that the 13th we had to go back 3 times.. he asked if we come back when the tech comes back I agreed the 15th now went back the manager/ owner is ghosting me now tells his employees to give me the run around as per where he's at he's missed 2 appointments I requested him to be there at this point I'm going the legal route (the manager/owner even the technician could not get the phone to work in front of me after that very first time but I also did not check the camera the rear glass on my phone was complete now it's missing chunks and you can clearly see where it got opened they tried putting the glass together looks like puzzle pieces that don't belong together)

- Hunnie Madrid

I charge my phone here nearly every day for a small fee. I love this place, and the people who work here. They've been extremely friendly to me in the few months I've been in the area, which, being homeless, is a rare part of life. Thanks, guys.

- Alterous Lucifer

I’ve been going to this place for a while and never had a problem until I recently went in to fix my phone screen plus a glass screen protector for $100 my phone ended up broken with lines and week later I went in and asked them to fix it but they said I had to pay all over again. I won’t ever be going there again they just put crappy cheap screens so it can keep breaking and you can keep giving them money.

- Audrey Hernandez

Fair and honest business. They don’t try to overcharge you they tell you honest and upfront what’s wrong before they even work on it..friendly staff and very clean place 5/5 upgraded my iPhone screen protector and got a new iPad easy transaction

- Tevin Johnson

Bad quality screens, bad quality screen protectors. Just a scam to keep taking your money don't waste your time here. Bad customer service, wouldn't recommend this place.

- Jose Flores