CPR Cell Phone Repair Phoenix - East Bell Road
+1 602-777-3978
Business Hours
Business Overview
CPR Cell Phone Repair in Phoenix, Arizona, is a shop with generally positive reviews, with many customers highlighting the quick service and helpful staff. The shop appears to specialize in cell phone repairs, particularly screen replacements, with some reviews mentioning specific employees. However, there is at least one negative review that cites poor quality repairs and a lack of customer support regarding warranty issues, impacting the customer experience.
Services Offered
Most Recent Reviews
I usually don’t write reviews, but I feel compelled to warn others about my terrible experience with this cellphone repair service. I took my phone in for a simple screen replacement. After paying a hefty price, they returned my phone, and it *wasn’t even fixed properly.* The screen had issues immediately (the touch screen wasn't working properly). I went back in, and they fixed the screen again. After one month (within the 3-month warranty), I simply put my phone to charge at night and woke up with a pink line down the middle of the screen. When I called them to explain the problem and asked for assistance, they were completely unwilling to help unless I paid another $400. No apology, no offer to fix the issue besides $20 off, and they basically just brushed me off. All I got was a runaround with no resolution. I called another CPR location and they stated this issue is NOT considered physical damage and should be covered within the warranty. Unfortunately, I was only able to get my phone fixed from the location I received services from. Not only did this CPR location fail to deliver on their promise, but they also *ripped me off* by charging an outrageous amount for subpar service. If you’re looking for honest, quality repair work, look somewhere else. I will NEVER be coming back, and I strongly recommend you avoid this place if you value your money and time. **Zero stars if I could give it.**
- Erika Barrera
Awesome place to get your cell repaired. Ben was able to process my tmobile claim and replace my broken front glass in just a couple hours. He was super nice and helpful, very professional, store is well run. I would use this company again 👍
- Jeff P
I chose to go to CPR based on the google reviews. They were quick to help; Ben helped me and gave me price quotes for several things I needed repaired on my iPhones. The service was quick and reasonably priced. I just picked up my device after only 2 hours and it looks brand new. Thank you! I’ll be using this place again.
- Erika Staten
So happy with the customer service and experience with this shop. They offered a better price than you break I fix, they were also quick in the order and repair of my kids phone. 10 out 10 would recommend this shop the staff is super friendly and knowledgeable.
- Amanda Lindquist
Terry did an awesome job! Went above and beyond to help us out! 10/10 service! If you need your phone fixed I highly recommend him! Thank you again Terry we appreciate everything!!!
- JuJu