Emerald Computers

I looked all over for PC repair places since my PC is a $2000 custom-built gaming pc, and I couldn't find anyone who seemed reliable, trustworthy, and not grossly expensive. That is, until I found Emerald Computers. From the moment I walked in, I knew this was the right place. Emerald was filled with custom-built PCs, older PCs brought back to life, and PC component boxes lined the walls. Not to mention the huge testing bench in the back. The guy who helped me out, Dawson, was about the same age as me, and he was amazing. He said they charge $35 for testing the PC on their bench, and if it would cost more, the $35 bench fee was waived. Apparently, my RAM was dead, and I needed new ones. They said my computer would be ready the NEXT DAY and that they wanted to do some stress tests to make sure they knew 100% what was wrong. When I went to pick up my PC, Dawson told me which RAM he'd recommend (since he used the same RAM in his PC at home) and told me they didn't have any so I'd have to buy it online or wherever is cheapest. That spoke to me since most places would push you to buy something from them that's marked up or sell you something you don't need. He charged me only $35, and I left feeling confident I went to the right place. Dawson also told me how to put the new RAM in and said if I couldn't do it (which he was confident I could), I could come back for FREE, and he'd do it for me. I have never found a business so transparent and fair. I recommend EVERYONE give them a try if they have ANY issues with their PC, gaming or not. I will always go to them for help. THANK YOU DAWSON AND EMERALD COMPUTERS!!!

- James Moore

BEST PLACE EVER… had taken my computer to a different repair shop and they took 5 days to do nothing… at Emerald i explained my situation and they got everything done in a few hours and my gaming computer was up and working better then ever before! affordable and super kind and helpful… will walk you through everything you need to know and even things that might pop up in the future. not to mention they have EVERY part you’ll ever need for your computer! 100/10 would recommend to all!

- Fall TO

Very impressive selection in the warehouse, truly a gem to look through if you are a technology nerd. Great prices on components. Was helped by AJ, super friendly service and great technical expertise. Will definitely be coming to visit again in the future.

- Xander Stephens

Amazing customer service!!! Polite helpful and personable, and they really know their stuff. They were even patient enough to have a Minecraft discussion with my 12 year old! We will stay loyal to Emerald for all of our electronics repairs and equipment.

- Rebecca Savage

Phenomenal service here. Got prompt attention and got my issue fixed right away even when coming in during the last hour they were open, as I had gone to several other computer repair shops beforehand that were wanting to keep my computer for up to a week and charge around $55 to troubleshoot, complete contrast to the quick service I received here and immediate fix from giving it a quick free look. Dawson is super passionate about his work and extremely knowledgeable with computers. Come to him for any of your computer needs.

- BJ Tan