uBreakiFix - Phone and Computer Repair

It was very busy in the store and for a long time there was only one service person at the counter. Finally a second service person came. Once my turn came to go the counter, the service representative was excellent and knowledgeable. He gave me a couple of options to get my phone fixed. Unfortunately, they didn't have a battery for my phone. It would have been 5 to 7 days to get a battery. He offered the option of a new frame that comes with a battery. This option was twice the price but I could get my phone within 2 hours. I took that option as I needed my phone for communication and data. The store called me as soon as the phone was ready to go. I appreciate getting my phone back so quickly. My suggestion is having a minimum of two service people at all times on the counter. The wait times were very long and people were frustrated. Thank you for listening. The service people were great.👍

- Irving M

Awesome experience brought my smashed screen IPhone 11 in. Ian the technician was able to fix it, the phone was ready for me to pick up in less than an hour. Would recommend this Ubreakifix South Power Rd. Mesa. Thank you for the quick service.

- Sally Duchaine

I wanted to take a moment to share my sincere appreciation for Jason R. at uBreakiFix in Mesa, AZ. Over the years, I’ve had the pleasure of working with Jason on several occasions, and he has consistently been exceptional in identifying and resolving both hardware and software issues with my devices. His deep knowledge and expertise in handling phones and laptops are truly remarkable. What sets Jason apart is not just his technical skills, but also his ability to communicate complex problems in a way that’s easy to understand. He’s always patient, thorough, and takes the time to ensure that each issue is fully addressed. It’s rare to come across someone who blends such strong technical proficiency with genuine customer care. I truly appreciate Jason’s dedication and the high level of service he provides. His professionalism and talent make him an invaluable asset to your team. It’s clear that Jason’s passion for his work and commitment to helping customers goes above and beyond. Thank you for having such a wonderful and skilled technician on staff—he’s a true gem!

- Vikas Vats

Jason was amazing! Very helpful and I barely had to wait! We got everything figured out so I didn't have to play a countdown waiting game to even start the process on my phone! I would definitely come here again and I highly recommend Jason and his team! Thank you!

- Cindy

So the employees are great and fixed my stuff reasonably quick etc. But this place does not accept cash, yeah legal tender. Wild. America lost it's way and supporting places like this takes us in the wrong direction. So I will never shop here again unfortunately. I'd rather pay a little extra to support a proper company who accepts American currency.

- Paul Foote