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Most Recent Reviews
Mike was knowledgeable, helpful, efficient, and an excellent communicator. He was a joy to work with and made the whole process simple! He definitely went above and beyond so that I left feeling confident and safe in using my new computer. He was able to address my concerns and was detailed in his report. I highly recommend him as your IT expert for your computer solutions and efficiency. We were so pleased with his service that we have already taken another computer for him to service.
- Shagae Jones
I brought in my 4 year old gaming PC to Mike as I was having issues with malicious malware causing booting issues. Mike was very friendly and was very detailed in explaining how he was going to diagnose and fix my PC so it would work like new again. Mike presented himself as an extremely knowledgeable and reliable IT professional that I could trust to fix my expensive PC. I brought it in on a Monday and he had it ready to go by Tuesday morning. Upon pick-up he gave me a full rundown of how he set the machine up to be bulletproof going forward and gave me detailed answers on questions I had. Work was done at a very fair price and it was a great turnaround time, and the customer service was great. I would highly recommend Advanced IT solutions.
- Conall Birkholz
Mike was amazing to work with! My mom was in town for the holidays and brought her (basically) dead laptop (with lots of bugs, multiple hours to boot-up, the works!) with her. We went and bought her a brand new laptop, but needed help cleaning up her old laptop as well as transferring all of her data and programs to the new one. Mike not only accomplished all of that, but he did so in just a few hours! Along with this, he went ABOVE AND BEYOND by doing a "test-drive" with my Mom to help her go through all the work he did and how he set everything up. He was extremely patient answering all of her questions and setting things up in a very user-friendly manner. I highly highly recommend coming here. The service was top-notch! We were treated fairly and with respect, which is always welcome.
- kyle brewer
Mike is an extremely knowledgeable and reliable IT professional. He was able to clean my laptop which had years of dangerous malware installed on it. Mike not only removed the unwanted malware he explained thoroughly how they were installed and how to prevent them from returning on my system. I recommend Advanced IT Solutions for any computer user in need of expert IT solutions at a fair price!
- Leonard Wesson
Mike at Advanced IT Solutions is friendly, extremely knowledgeable, and very responsive. He genuinely cares about his customers. I recently purchased a computer from Mike that is very well equipped and runs like a champ. As part of the set-up process, Mike and Aubrey worked for several hours to retrieve precious family photos from my old computer that was on life support. They could have told me that the photos were virtually impossible to retrieve and I would have understood but they did not do that. They knew how meaningful the retrieval would be and they made it happen. Thanks! Shortly after I bought the computer, I inadvertently allowed some malware to be installed on it. Again, Mike and Aubrey were amazing. Mike explained to me exactly what happened and how to prevent a recurrence. He had me bring in the computer the very next day and, 24 hours after he got it, the computer was completely “disinfected” and back home with me. What a relief. I highly recommend Advanced IT Solutions.
- Bridget Olson