Data Doctors of Arrowhead

I took laptop to Arrowhead location for Windows 11 upgrade. Within a few days I received a voicemail from Data Doctors asking me to return call to Roman to discuss service . Upon calling I was told he was unavailable, could not be talked to, and I would have to call back. In addition, they needed to know at what time I would be calling back so that Roman would be available. I was told that him returning my call was not an option. I decided to pick up my laptop as it seemed that customer service was not a priority with this company. The people at Arrowhead told me that generally customer communication is done by another office and they were sorry for Data Doctors performance and they would inform management of the situation. I received another voicemail from someone named Drew (manager) later that Friday. I returned call on Monday morning, Drew said he was tied up but would call me back in a "half hour or so". I've not heard anymore. I'm left with the impression that this company tries very hard to make simple tasks difficult, and that customers are not valued. I will not use them anymore.

- Dave Dennison

Both Techs were great. They got my system back to where it needed to be. Data Doctor's always takes care of my computer issues!!

- John McCauley

Very friendly and knowledgeable staff that fixed my son’s laptop very quickly at a very fair price. Their communication along the way is also stellar. This is my new spot for all repairs that are computer related. So, so happy I came here. Great job Data Doctor team!!! Thank you!

- Brandon Schutte

The employees at this place took all my log computer equipment. They did all the heavy work. They were great.

- Barbara Lee

Great service, able to solve my printer issues and fix my system. Thanks Data Doctors!!

- robcam1