Mac Parts Depot Inc.

Has taken MONTHS and ½ dozen calls to get the logic board for about 250 €. Once here I had to pay another 48 € for tax & customs. As it shows the logic board was severely damaged (capacitor was brocken, see picture) and the board it self has been poorly repaired before (see picture). I offered the seller to send another board or at least refund partly. I offered a 50 percent split for our loss, but the seller never responded. Be aware!

- geryoei

SCAM! Phones don't work, can't leave a message. When I finally cancelled my order since they never sent it, they refunded me but then two weeks later it was suddenly cancelled. Through PayPal, this scam company moves all the money so their PayPal balance is negative and cannot refund. PayPal will only make 3 attempts to collect and then you're screwed. DO NOT BUY!!!!

- Elizabeth Novak

Beware. Ordered a fan, waited 2-3 weeks and didn't receive any shipping/tracking information. Reached out to Mac Parts Depot and didn't receive a response. Claimed a fraudulent charge to my credit card and received the item a week and a half later.

- MandM K

EDIT - 1/19/22 - I updated my review to 2 stars - after disputing my charge through PayPal, MacPartsDepot refunded my money. I would have rather received my part, but at least I got my money back quickly after requesting it. I usually tend to disregard many bad reviews, chalking it up to disgruntled customers... in this case, I wish I had listened to the other reviews. I placed an order with the vendor on 12/18/22. As of 1/11/23, I had received no updates on my order. I emailed the vendor last week regarding this order, and have received no response. I also called the vendor's customer service last week and was informed that the part I ordered would be shipped "the middle of next week." It is now past "the middle of next week" and still no shipping notification. Finally, I just attempted to contact customer service today (1/19) via phone about my order and it went to a voicemail box that was full and not accepting new messages - real professional... After having placed my order and being immediately charged, I have received no notification or communication, and am not sure when, or if I will even receive my order. I have emailed the vendor to request a refund, but am not confident they will respond, since they have not responded to any of my communications to this point, aside from one phone call I had to make to them. Like the other reviewers, this company took my money and then appears to have "ghosted" me. I have filed a dispute with PayPal, we'll see what happens - but in the meantime I highly recommend you look for your parts somewhere else...

- Jefferson Wood

Placed two orders from this company. Both orders they canceled on me without so much as an email stating they canceled the order. I called and spoke with someone who stated that they're removing most Apple products from their store.

- Jeremy Rogers