Business Hours
Business Overview
Geek Squad in Chandler, Arizona, appears to offer computer and device repair services. Customer experiences are mixed, with some customers reporting unhelpful staff and pressure to purchase new equipment. Several reviews cite issues with the quality of repairs, including a failure to fix devices properly.
Services Offered
Most Recent Reviews
I came in to Geek Squad to ask questions about an older laptop to help my disabled son. The customer service agent didn't even want to listen to my question because it was for an older product. Very dissappointed in our Tech Service Plan. It's dissappointing to pay for service and have to go somewhere else to get it. It was very challenging to try and explain why we didn't get any answers to a disabled person. I wasn't really wanting them to do anything, just provide some answers to questions. Couldn't get that there!
- Cheryl Long
Although I do not use Geek Squad, they were very professional and kind in handling my situation. I was emailed by a scammer, a bill for 399.99 with Geek Squad logo and the whole shebang. They assured me it wasn't them and that they'd report it to the authorities.
- Richard S Kucken
Went to get my fiancés phone fixed & felt judged . Didn’t want to help me @ all just came and ask what I needed & fakes like he’s going to see if they have the part and comes back 45 seconds later and says he doesn’t have it and refers me to go to the Apple Store. I called ahead & they said they can do it.
- Buttsktrchr_9
ONLY WANT YOU TO BUY NEW EQUIPMENT YOU DONT NEED. Went in to get help on backing up and updating my MacBook Pro. Was told that I needed to buy a new computer as my system was not compatible with any other updates even though apple support told me I could. So I then asked about backing it up and was told I would need a new computer in order to back it up as they didn’t think any hard drives were compatible. I left and went to apple where they not only helped me back up my computer to an external hard drive but then also updated my computer to what geek squad said I couldn’t. They only want to have you purchase more stuff you don’t need.
- Ajante Jones
“ fixed “ the screen but my Face ID isn’t working my screen glitches every time I type on the left side my camera is so trash no really irritated about the situation. Now I have to wait two three for a “ new replacement “ ! I should’ve just went to fckn Apple Store it’s self
- Leon Smit