Business Hours
Business Overview
Geek Squad in Dothan, AL, appears to have mixed customer experiences based on the reviews. Several customers reported issues with communication, high repair costs, and perceived lack of technical expertise. The reviews suggest that customers may find better value and service elsewhere.
Services Offered
Most Recent Reviews
Called and got a recording, pushed to a central located best buy rep after 10min of holding. Couldn't understand their English... I'll just go to Amazon or Lowe's.
- Joseph Johnson
COMPUTER USERS BEWARE!!! My mom lives in the area and dropped around 200 dollars because her computer was slow and didn’t know what to do. The local Geek Squad said she needed a battery replacement. That was a total waste of her money. While she was visiting me, I repaired her computer in less than 5 minutes completing some intermediate level troubleshooting. Whether it’s lack of competence or lack of integrity, I would never suggest services from this location. Save your money. Ask anyone and I mean anyone else that has the slightest knowledge of computers beyond opening a web browser.
- Brittney Robnett
Brought in a laptop to Geek Squad for repair. They wanted to charge $700+tax which is as much as a brand new computer to replace a motherboard and power button board, both parts that I could purchase off eBay for about $120 and I can install it myself. Was using Geek Squad for convenience and didn't mind paying the $80+ for diagnostics but the repair costs was insanely high. If you have a computer to be repaired, buyer beware. It appears they just want to make a quick buck off their base diagnostic charge and then charge a large repair costs to see if they can find any suckers out there. I ain't biting! :(
- Luke Douglas
Every time I've ever called,☎ its a hassle to actually speak with someone.. These supposedly "Smart-Geek" employees didn't know anything. I had to "google"🖱& "DIY"💡🔌for any help. But..I did save myself $135😃💰
- Shea
Have paid over $700 in parts for my computer to still not work do not take anything here for repairs it is a scam and the people here are dishonest and deceitful. Will never take anything here or even shop at best buy ever again.
- Spanky 374ELOE